Greetings...
A number of tickets continue to go unsolved as of late and we have just learned today that this is because a majority of you are trying to respond to tickets via e-mail.
This will not work. In order for your problem to be corrected via the ticketing system, you must respond to your ticket through the help center.
If you're having trouble accessing your account, write to ff@contact.modulatornetwork.com and we'll help you out that way.
Thanks for your cooperation.
A number of tickets continue to go unsolved as of late and we have just learned today that this is because a majority of you are trying to respond to tickets via e-mail.
This will not work. In order for your problem to be corrected via the ticketing system, you must respond to your ticket through the help center.
If you're having trouble accessing your account, write to ff@contact.modulatornetwork.com and we'll help you out that way.
Thanks for your cooperation.
Just to let everyone know ;)
-Plants10000
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